Billing without surprises.

Plans renew monthly or yearly. Renewal happens automatically unless you cancel it before the next billing date.

Monthly-to-yearly changes can start right away. Unused monthly time is credited, and the yearly plan opens one 14-day yearly switch window.

Yearly plans get one 14-day window to switch to another paid plan. Using it does not start a new 14-day window.

Yearly-to-monthly starts a monthly cycle right away. Stripe credits unused yearly time and adds the new monthly charge on the same invoice.

Yearly-to-yearly commits the account to the selected yearly plan for the annual cycle. It uses the 14-day yearly switch window and does not start a new one.

After an immediate plan change, later changes queue for the next billing cycle from the profile page.

Canceling renewal stops the next charge. WebDAV access stays active through the current paid period.

When the paid period ends, paid service stops and files stay available during the retention window.

If you end paid service immediately within 14 days after a paid period starts, ThesisDrive can refund the unused prepaid amount to the card on file.

After the 14-day window, canceling renewal stops the next charge but does not automatically refund the current paid period.

Contact ThesisDrive if a charge looks duplicate, unauthorized, mistaken, or tied to a service problem that blocked normal use.

Manual refund requests are reviewed one at a time. If a refund is granted, account access may end or change depending on the reason and timing.

Directory exports are generated on request from the account page.

A new export replaces that account's previous export archive.

Deleting your account disables WebDAV immediately. Files are kept only for the retention window, and you can export your folder during that time.